Support

TriTune is built by a small team, and we read everything. Email info@tritune.co and you'll usually hear back within a day or two.

Common questions

How do I get access?
We're onboarding in small batches from the waitlist. Join on the home page and you'll get a personal invite when your spot opens.

How do I connect my watch or ring?
Open Profile, then Connections. You can connect Oura or Google Health Connect yourself there, and that page shows every source that is open to you. Apple Health, through a Shortcut on your iPhone, isn't open to testers yet. TriTune doesn't connect to Garmin directly. If you wear a Garmin or ride in Zwift, triathlete accounts can link through intervals.icu, a free training site that both can send your data to. No watch or ring? Wellness accounts can start with daily check-ins alone. Triathlete accounts can open their plan and check in each day, but the plan only adapts to your recovery once a watch or app is connected. A short guide to your first weeks is on the Start here page.

How do I export my data?
Profile, then Your data, then download as JSON (everything) or CSV (activities). One click, any time.

How do I delete my account?
Profile, then Your data, then Delete my account. You confirm by typing ERASE, and there's no waiting on us. You can also email us and we'll remove your data promptly instead. See the Privacy Policy.